Post office solution to survival? Slam the internet!
The USPS is near collapse and desperately trying to find a new way to spur interest in mail delivery. Today I saw their latest commercial, blasting email and internet. You can view it here if you havent already (go ahead its short, I will wait).
So, they are saying the mail is safer and more secure? Do they not remember that people fear items getting delivered to the wrong address, stolen checks from mailboxes that then have the ink removed and get re-issued? Bills and letters and or packages getting lost in the mail without a trace or hope of return? Let us not also forget the price of postage.
The ad is saying “give your customers the added sense of security a paper bill or receipt provides”. Really? Mail doesn’t disappear with a click they say. Maybe not, but it can disappear in a mail room or mailbox. Or, lets say you have a business in your building who, I dont know is able to accidentally forward the mail of the entire building…every firm at a single address, without consent or hope for return!
Look, I am not saying email or the internet is hack-proof, I am not delusional. And, I do understand the USPS is a struggling business trying to stay afloat. But, in all honesty do they really think this can be accomplished by getting citizens and businesses to turn their back on the very technology that has advanced us this far? If they do, they need a way stronger argument than safety and hack-proof. This country is built on progress and the USPS wants us to go backwards!
What about you? Are you ready to stop your AT&T online billing and wait for a paper one in the mail? Or better yet, stop all those online payments, rush out and order more expensive checks and start mailing bills 2 weeks in advance and hope you dont get a late fee next month!
TheJackB See AT&T must like hockey, we have no problems with them! ;) As for the post office, they let someone in our office building stop our mail without our permission & pick it up! So, thats a major concern for me! I do agree they will never fully go away, but they need to move forward with the rest of the world.
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But it's funny that they have moved a lot of their services online. I just got a survey in the mail from them asking me a lot of questions about the proposed closing of one of our local post offices. A lot of the questions were around what postal services I used online (buying stamps, etc). They can't have it both ways. They need to adapt. I'm pretty sure the Internet isn't going away...
That's up there with government agencies and businesses that still require me to FAX them documents. yeesh.
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KenMueller Fax!! I always have to choke down my laughter when someone asks for our Fax number!
sydcon_mktg I think I'll start telling them, "I'll fax it to you ifyou can record your request on an 8-track"
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The other day we got our mail at work and a check from a client had been opened. And we were missing another check a different client swore they had sent. After the canceled that check and reissued one, we got a phone call from a guy 12 blocks away saying he had our mail. So sure...the post office is right on it.
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ginidietrich That is so annoying! I know the mail will never totally disappear (I keep hearing about mailing wedding invitations, etc.), but honestly they need a overall.
We had an issues a few months back where someone in a neighboring suite got kicked out by landlord and proceeded to have entire unit's mail forwarded! All he had to do was show a piece of mail with the address and his name on it and he was able to screw up 6 companies mail, all in different suites!
Hmmm...I hate AT&T. They're run by morons who are too dumb to play hockey. ;) The post office does a relatively decent job but it could definitely be better. They should start by retooling their marketing efforts.
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