Posts Tagged ‘advertising’
Ultimately, what is Facebook & Twitter? A WEBSITE
Where do PR, Marketing & Ad campaigns direct audiences? A WEBSITE
Social media is all the rage, or wait, is it mobile? Hard to choose, right? If you are a PR firm drafting a campaign for your client, which is more important if you had to pick one? The reality is whichever you pick, ultimately it will be secondary. Secondary to a company website. That’s right, a website, even though Wired Magazine declared them dead some time ago.
Think about it, if your campaign is the success you are hoping for, if your target audience is listening to your message, your entire message, what happens then? If you nailed it, you leave your audience wanting more, right? They want to learn more about the firm/promotion/product, so where is the number one place they go? To the corresponding website! Is it ready?
But wait, the client says, “I have a Facebook Fan Page, my website isn’t important!”
Give them this statistic, 250 million people engage with Facebook from EXTERNAL WEBSITES via integration. This is a statistic right on Facebook’s site. 250 MILLION websites are the first stop in traffic then onto Facebook!
Also, take in to consideration that not everyone is on Facebook or Twitter, does your client not value their business as well? Also, consider this, according to Facebook 70% of their user-base is OUTSIDE of the U.S.A., is that the target market?
According to a recent study by ForSee research, on average, social media is responsible for a 1% increase in traffic. This percentage comes from surveys of such companies like Kellogg, ESPN, Ticketmaster & General Mills to name a few. All of these probably have fans & followers in the thousands, and more “Likes” than we could image. Yet, they are generating only an average of 1% traffic increase from social media! That means all those “Likes” are gaining less attention than a firms other marketing efforts. It also means, customers are accessing the websites without Facebook or Twitter. That means 99% of the traffic is from people interested in hearing right from the firm on their OFFICAL website!
In a recent interview with SmartBrief editor Mary Ellen Slayter, Chris Brogan used this analogy of Facebook “businesses that rely on Facebook pages as their “website” to people who would call a hotel room their “home.” Like a hotel, Facebook doesn’t allow the complete customization you would find in your home — plus, it can kick you out whenever it wants. Facebook is where you congregate fans and reach out to them, but a website is where you establish your identity, Brogan said.”
Mobile is yet another example of the importance of your website. Is your website mobile ready? With the sales of smart-phones up 85%, chances are there are many potential new customers attempting to access your website via a mobile device. What will they see? Is your website flash-ridden, if so, the customer wont see it on Apple products! Is your website optimized for mobile?
Are you utilizing QR Codes to generate new leads or target specific, track-able demographics? If so, where do those QR Codes send the user? To a website or micro-site. Is the site ready for new traffic, more importantly mobile traffic?
Every Marketing, PR, Social Media firm needs a developer for a best friend. Before you launch that mega campaign, you need someone to analyze and bring the website behind the campaign up to date. What should be in order, prior to launch?
What could happen if you launch a campaign for a company who does not have an updated web presence? Your campaign could fail. Sure, you could have knocked it out of the park, created a great traffic boost and then, implode! If the site doesn’t back up the campaign, a potential client could be confused, frustrated, annoyed. If the content on the site can’t back up the social media buzz, the visitor is likely to leave and in all likelihood find a competitor to hire! BAM! ROI dead in the water!
Ducks In a Row
Bottom line, no matter what kind of campaign your are designing for your client, it all leads back to their website. It’s best to take a look at it and discuss it with your client as part of your initial consultation. Does the website have its ducks in a row? Can it handle the attention your campaign might bring? This is an important conversation to have with your client. If the website cannot perform, no matter how good your campaign is, the client will not get the results they had hoped for, and in the end be disappointed in the outcome! Don’t set yourself or your client up for failure!
Let’s face it, the current economy is changing the way most business’ function. Many are re-assessing their plan of attack, changing how they focus their marketing and advertising campaigns . While also making sure they are positioning themselves for the now as well as setting themselves up for the business world recovery.
Your clients needs are changing, so therefore, so are yours. If you run a Marketing, Design, Ad, PR or even social media agency you know that the way you promote your clients is moving in a new direction. Are you prepared to help them advance not only socially but technologically as well? Can you point them in the right direction of current web standards, or mobile apps? Even if that’s not your strong suit or specialty you should still be able to offer guidance, assistance or maybe even a partner to help.
Are you uneasy when it comes to discussions that are not in your typical list of services offered, yet fall under a similar category? For instance are you a marketing firm that doesn’t have a deep programming capabilities? Don’t be hesitant to get in the ring, programmers, especially web and mobile programmers go hand in hand with marketing firms and the like. Don’t feel as though suggesting a partner or business associate to help meet your clients needs is a sign of a weakness in your firm. Think of it as showing your strong suit, showing you understand how important all your clients needs are and that you are there for them and will help them in anyway you can. We believe it takes a strong, confident business to make effective partnerships or offer successful referrals. So next time you find your self out of your realm, or wanting to expand your services, reach out to your social network, or industry related firms to help conquer client needs. Face it, things just work better when we help each other!
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